FAQ

  • A La Mode Consignment has been in business for 16 years & we are committed to quality, style, slow fashion, our environment, and providing an inclusive community.

  • We consign by appointment by calling us during business hours.  In this way, we can give you and your items the attention you deserve while making our selection. Clothing on hangers, freshly laundered, clean & current. Shoes must be clean & have little or no wear. Items in garbage bags will be declined.

  • Once we have made our selection, you will receive an email from us, listing the items we took, the price they are going out on the floor for, and your payout date.  We issue payouts on the 1st & 15th of the month in store by cash.

    Should the 1st or 15th be a non-business day, payout will be the next business day.

    As a consignor you have two payout options:

    • 50% in-store credit

    • 40% payout in cash* (Luxury brand items — Chanel, Louis Vuitton, Prada, YSL etc —are paid at 50%)

    *E-transfers cost an extra $2 and mailed cheques are an extra $5.

    We are not responsible for theft or loss of items. Any unsold items not picked up within 2 weeks of your payout date will be donated without further notice.  

    All monies become null and void after 6 months.

  • At A La Mode, we believe in authenticating our items and work with a number of experts to ensure that your items are properly authenticated. We have a strict authenticity guideline that we adhere to. Unless we can guarantee the authenticity of an item 100%, we will not consign it.

    Replicas and knockoffs will not be accepted at any time.

    We are now Entrupy Certified, and luxury bags come with a Certificate of Authenticity. 

  • FALL: August 1 - December 15

    WINTER: September 15 - January 15

    SPRING: February 1 - July 15

    SUMMER: May 1 - July 15

  • High heels, knee-high boots, fur coats, altered clothing, dress pants (unless high end), blazers, 2-piece sets, business suits, mother of the bride/groom, prom dresses, floor length gowns.

    Menswear, teen & children’s wear.

    • 3.1 Phillip Lim

    • Acne Studios

    • Alexander McQueen

    • Alexander Wang

    • Alice + Olivia

    • Anthropologie brands

    • Aritzia – Babaton

    • Aritzia – Golden by TNA

    • Aritzia – LeFou by Wilfred

    • Aritzia – Talula

    • Aritzia – TNA

    • Aritzia – The Group by Babaton

    • Aritzia – Wilfred

    • Aritzia – Wilfred Free

    • Armani

    • Banana Republic (Tops Only)

    • Balenciaga

    • Betsey Johnson

    • Boden

    • Bloomingdales’ brands

    • Burberry

    • Canada Goose

    • Camper

    • Celine

    • Chanel

    • Chie Mihara

    • Chloe

    • Cinque

    • Club Monaco (Tops Only)

    • Coach

    • Community

    • Diane Von Furstenburg

    • DKNY

    • Dolce & Gabbana

    • Eileen Fisher

    • Elizabeth and James

    • Ella Moss

    • El Naturalista

    • Fluevog

    • Fly London

    • For Love and Lemons

    • French Connection

    • Free People

    • Frye

    • Gucci

    • Goyard

    • Hermes

    • Herve Leger

    • Holt Renfrew brands

    • Hunter

    • Issa

    • J Brand

    • J Jill

    • JCrew

    • James Perse

    • Jeffrey Campbell

    • Jimmy Choo

    • John + Jenn

    • Joseph Ribkoff

    • Kate Spade

    • Kenzo

    • L.K. Bennett

    • Laurel

    • Lilly Pulitzer

    • Louis Vuitton

    • Lululemon

    • Mackage

    • Marc Jacobs

    • Michael Kors

    • Milly

    • MinkPink

    • Miu Miu

    • Neiman Marcus brands

    • North Face

    • Nordstrom brands

    • Pink Tartan

    • Prada

    • Rag & Bone

    • Rails

    • Ralph Lauren

    • Rebecca Minkoff

    • Rudsak

    • Smythe

    • Soia & Kyo

    • Splendid

    • Stella McCartney

    • St. John

    • Tibi

    • Toms

    • Theory

    • Tom Ford

    • Tory Burch

    • UGG

    • Valentino

    • Velvet

    • Versace

    • Vince

    • YSL

    • Zara (Eur)

    Denim: We accept high waisted, straight-leg, wide leg, girlfriend cut & skinny jeans.

    Luxury: Bags are especially in high demand year round. Pricing is based on market research, age of item, demand and on a case-by-case basis.

    Jewelry & Scarves: Luxury brands only.

  • We are always open to taking on new brands and designers.

    If you don't see the brand you wish to consign, please contact us at: info@alamodeconsignment.com and we will be happy to help.

    Please look at the list of designers/brands we don't accept below prior to contacting us.

    • Aeropostale

    • Alia

    • Alfred Angelo

    • American Eagle

    • Ann Taylor (Loft.)

    • Ardene

    • Ava & Viv (Target)

    • B&W (Primark)

    • Bebe

    • Bench

    • Bellissima

    • Betty Barclay

    • BCBG

    • Bluenotes

    • Boohoo

    • Cedarwood State (Primark)

    • C’est Moi

    • Charlotte Russe

    • Cleo

    • Connected Apparel

    • Danier

    • Denim Co. (Primark)

    • Dress Barn

    • Dynamite

    • Eclipse

    • Esprit

    • Express

    • Forever21 (Love21, etc.)

    • Fruit of the Loom (Wal-Mart)

    • Gap

    • Garage

    • George (Wal-Mart)

    • Gerry Weber

    • Guess

    • H&M

    • Halogen

    • Hanes (Wal-Mart)

    • Ivanka Trump

    • Jacob

    • Jacques Very

    • Joe Fresh

    • Jones (NY, etc.)

    • Jessica Simpson (Sears)

    • JoyLab (Target)

    • Knox Rose (Target)

    • Kohl’s brands

    • Laura

    • Le Chateau

    • Limited

    • Liz Claiborne

    • Love to Lounge (Primark)

    • Lucky Brand

    • Max Studio

    • Mark’s

    • Mexx

    • Missguided

    • Mossimo (Target)

    • Mossimo Supply (Target)

    • Necessary Clothing

    • Nine West

    • Northern Reflections

    • No Secret (Primark)

    • Ocean Club (Primark)

    • Old Navy

    • Olsen Europe

    • Primark brands (Atmosphere)

    • Reitmans

    • Revamped (Urban Planet)

    • Ricki’s

    • Rue21

    • RW&Co

    • Secret Possessions (Primark)

    • Sears brands

    • Silver Jeans

    • Skate brands (Fox)

    • Skate brands (Roxy)

    • Skate brands (Volcom)

    • Smart Set

    • Style & Co

    • Streetwear Society (Urban Planet)

    • Suzy Shier

    • TanJay

    • Target brands

    • The Limited

    • US Polo Assn

    • Urban Planet brands

    • Venus

    • Wal-Mart brands

    • White House/Black Market

    • White Stag (Wal-Mart)

    • Windsmoor

    • Who What Wear (Target)

    • Worthington

    • Wow Couture

    • Xhilaration (Target)

    • Young Dimension (Primark)

    • Zeller’s brands

    Fur coats/jackets, handmade items, altered items, dress pants, blazers, suit jackets, business suits. two-piece sets.

    Mother of the bride/groom, wedding dresses, bridesmaids dresses, grad or prom dresses, floor length gowns.

    Mens, teens and children's wear.

  • All items must be in either good (moderate wear), very good (little wear), excellent or pristine condition.  We prefer clothing on hangers, freshly laundered, clean & current. Shoes must be clean & have little or no wear. Items in garbage bags will be declined. We do not accept apparel items that are piling or have missing or broken zippers and buttons, tears or holes. We do not accept shoes that are scuffed, discoloured, or have broken parts. 

  • All sales are final.  We do not offer returns or exchanges. This includes Gift Card purchases.